Our performance

We monitor our performance across all areas of our business to ensure we are delivering quality homes and services. Find out more on this page or visit our investor hub.

Annual Report & Accounts

ARA 2023 page 1 Image

Each year, we publish our annual report, which reflects on our financial highlights. Read the latest Annual Report and Accounts (for the year ended
31 March 2023).

Read the annual report

Customer Annual Review

Customer annual review 22

Find out about our performance and how we’re working to improve services for our customers. This includes how we’re learning from your feedback and complaints. 

Read the review

Performance indicator reports

2023

June 2023

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May 2023

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April 2023

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March 2023

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February 2023

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January 2023

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2022

December 2022

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November 2022

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October 2022

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September 2022

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August 2022

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July 2022

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June 2022

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May 2022

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April 2022

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March 2022

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February 2022

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January 2022

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Gender pay gap report

The report is based on snapshot data as of 5 April 2022. Please note: Under current requirements for gender pay gap reporting, gender is reported in a binary way that recognises only men and women. This means we are unable to report non-binary or other identities in this report.

2022

Gender pay gap report 2022

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Gender pay gap infographic 2022

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Historic reports

Find previous Customer Annual Reviews, gender pay gap reports and performance reports on our archive page.