Our performance
We monitor our performance across all areas of our business to ensure we are delivering quality homes and services. Find out more on this page or visit our investor hub.
Annual Report & Accounts
Each year, we publish our annual report, which reflects on our financial highlights. Read the latest Annual Report and Accounts (for the year ended
31 March 2023).
Customer Annual Review
Find out about our performance and how we’re working to improve services for our customers. This includes how we’re learning from your feedback and complaints.
Read the reviewPerformance indicator reports
2023
June 2023
DownloadMay 2023
DownloadApril 2023
DownloadMarch 2023
DownloadFebruary 2023
DownloadJanuary 2023
Download2022
December 2022
DownloadNovember 2022
DownloadOctober 2022
DownloadSeptember 2022
DownloadAugust 2022
DownloadJuly 2022
DownloadJune 2022
DownloadMay 2022
DownloadApril 2022
DownloadMarch 2022
DownloadFebruary 2022
DownloadJanuary 2022
DownloadGender pay gap report
The report is based on snapshot data as of 5 April 2022. Please note: Under current requirements for gender pay gap reporting, gender is reported in a binary way that recognises only men and women. This means we are unable to report non-binary or other identities in this report.
Historic reports
Find previous Customer Annual Reviews, gender pay gap reports and performance reports on our archive page.