I rent my home

Manage your home with our information for tenants.

What are you looking for?

Paying your rent

We want to make it easy for you to pay your rent in whichever way suits you best. If you're struggling, we are here to help.

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Repairs and maintenance

Find out more about our repairs service, including how to report one, your responsibilities, and what to expect from us.

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Estate services

In some areas we employ contractors to help keep our communities clean and tidy. Find out more about our estate services.

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Manage your home with MyHome

MyHome is your place to manage your home, 24 hours a day, seven days a week. Register now.

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My agreement with Stonewater

See your rights and responsibilities as a Stonewater customer as well as our responsibilities to you as your landlord.

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Keeping a pet

See advice on keeping a pet in your Stonewater home, including what you need permission for and how to be a considerate pet owner.

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Service charges

Our guide to service charges will give you a general idea of service charges for your home.

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What do I need permission for?

Under the terms of your tenancy agreement, sometimes you'll need to seek permission from us.

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Buying the home you rent

Find out more about the Right to Buy, Right to Acquire, and Right to Shared Ownership schemes.

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Moving, swapping or leaving your home

Learn what to do if you’ve found somewhere else to live, or if your home is no longer suitable.

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Looking after your neighbourhood

Read our advice on improving the appearance of your neighbourhood. This covers rubbish and bins, pests, trees and more.

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Living more sustainably

Discover simple changes you can make in your day-to-day life to minimise your impact on the environment and save money.

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Reasonable adjustments

If you or someone in your household has a disability or long-term illness, you are entitled to reasonable adjustments under the Equality Act 2010.

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