Supporting you
From essential IT skills training to advice and support with managing your money, we do more than provide homes.
Get support
Quick links
Report a repair
See how to report a repair to us, your responsibilities, and what to expect when we carry out your repair.
Go to page
Paying your rent
Find out how to pay your rent, what it covers, and what support may be available if you are struggling.
Go to page
Hot topics
-
Customer Service Centre training 11 February
If you have an urgent repair that is a significant risk to you or your home, please call us on 01202 319119. Or please email customers@stonewater.org and we'll get back to you as soon as we can.
-
2026 rent review
We’ve put together a guide to help you understand our rent review, and where to go if you need support.
-
Creating social value
We calculated that we created social value of more than £46m during 2024-2025.
Log in to MyHome
Manage your home 24 hours a day, 7 days a week with MyHome.
- Report a repair
- Pay your rent
- Contact us
- Check your account statement
- See your grounds maintenance schedule
MyHome is available on the web or via the app.
Latest news
-
Stonewater welcomes social and affordable housing package
Jonathan Layzell, Stonewater's Chief Executive, has responded to the Government's announcements on social housing today.
Read more -
Old coach park to become site for 27 affordable homes
Development has begun on a new affordable housing scheme in Ludgershall, Wiltshire, which is set to provide energy efficient homes for local people.
Read more -
Stonewater welcomes Warm Homes Plan
Jonathan Layzell, Stonewater's CEO, says the funding gives the sector the long-term certainty it needs to invest in homes.
Read more
Customer hubb
See what’s happening where you live, find job opportunities, shape our services, and connect with your neighbours – all in one place!
Visit the hubb
