MyHome downtime on 25 March

MyHome will be temporarily unavailable from 7.30am to 9.30am on Tuesday 25 March, while we carry out essential maintenance.

We’re sorry for any inconvenience this may cause.  
 
To report an urgent repair, please call us on 01202 319119.

To make a payment, visit our paying rent page to see the different ways you can pay.  
 
For everything else, please email customers@stonewater.org and we'll get back to you as soon as we can. 

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Supporting you

From essential IT skills training to advice and support with managing your money, find out how we can help you.

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    Report a repair

    See how to report a repair to us, your responsibilities, and what to expect when we carry out your repair.

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    Paying your rent

    Find out how to pay your rent, what it covers, and what support may be available if you are struggling.

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    Health and safety

    Find out how you can keep your home and family safe and see our responsibilities for looking after your home.

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Celebrating 10 years

Over the last ten years, we've grown to become one of the UK’s leading social housing providers. Learn more about our history and impact.

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Hot topics

Rent and service charge review

We’re sending you a letter about our annual rent and service charge review. Check out our guide for more information and see how to get support if you need it.

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Customer census

We're sending you a census to fill out, to make sure we have all the up-to-date information about you and your household.

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Log in to MyHome

Manage your home 24 hours a day, 7 days a week with MyHome.

  • Report a repair
  • Pay your rent
  • Contact us
  • Check your account statement
  • See your grounds maintenance schedule 

MyHome is available on the web or via the app.

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