Stonewater Housing Association | Social Housing Provider

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Supporting you

From essential IT skills training to advice and support with managing your money, we do more than provide homes.

Get support
Report a repair

See how to report a repair to us, your responsibilities, and what to expect when we carry out your repair.

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Paying your rent

Find out how to pay your rent, what it covers, and what support may be available if you are struggling.

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Allpay is changing

The Allpay app and payment portals closed on 11 May 2026. You can continue paying your rent digitally by downloading the new app or by using the new web portal.

See your payment options
Latest podcast out now!

Listen to On the Air Episode 6 to find out how rural areas can remain sustainable, thriving places where local people can live and work.

Podcast: On the Air
Our new Customer Strategy

Read about our new Customer Strategy and how we're becoming a more connected organisation.

Read the strategy

Manage your home 24 hours a day, 7 days a week with MyHome.

MyHome is available on the web or via the app.

Go to MyHome

New heating system to help customers live more comfortably

Customers at a retirement living scheme in Nottingham will be able to live more comfortably thanks to a new energy-efficient heating system.
Stonewater secures fifth SHIFT Gold accreditation

Stonewater has retained its SHIFT Gold accreditation, while ranking 1st amongst the 40 most recent SHIFT assessments for the second consecutive year.
Damp and mould service strengthened with Plentific partnership

Stonewater has partnered with property operations specialist Plentific to help deliver a faster, more transparent damp and mould repairs service for customers.