Getting in touch this weekend (7 December)

We are anticipating our out of hours emergency service to be very busy this weekend.  

If you need to report a repair to us, including a problem with your gas heating system, we encourage you to use MyHome or get in touch through our email form.

If you need to call us about an immediate risk to you and your home, please call 01202 319119 and press 1 to speak to our emergency helpline. 

Thank you for your patience.

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Our website turns one!

Shaped by you, our new and improved site aims to make it easier for you to find information you need. As we celebrate its first birthday, we'd love to hear your thoughts.

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Christmas opening hours 2024

See how to get in touch with us over the festive period, or use MyHome to request repairs and more. From all of us here at Stonewater, we'd like to wish you a wonderful Christmas.

Customer census

From now until April 2025, we’ll be sending all of our customers a census to fill out, to make sure we have all the up-to-date information about you and your household.

Log in to MyHome

Manage your home 24 hours a day, 7 days a week with MyHome.

  • Report a repair
  • Pay your rent
  • Contact us
  • Check your account statement
  • And more - new services added regularly! 

MyHome is available on the web or via the app.

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Customer hubb

See what’s happening where you live, find job opportunities, shape our services, and connect with your neighbours – all in one place!

Visit the hubb