Report a repair
See how to report a repair to us, your responsibilities, and what to expect when we carry out your repair.
We are anticipating our out of hours emergency service to be very busy this weekend.
If you need to report a repair to us, including a problem with your gas heating system, we encourage you to use MyHome or get in touch through our email form.
If you need to call us about an immediate risk to you and your home, please call 01202 319119 and press 1 to speak to our emergency helpline.
Thank you for your patience.
A Stonewater home is more than just a place to live. As a customer you can access support into employment and training, help with managing your money, and much more.
Learn moreShaped by you, our new and improved site aims to make it easier for you to find information you need. As we celebrate its first birthday, we'd love to hear your thoughts.
Tell us what you thinkSee how to get in touch with us over the festive period, or use MyHome to request repairs and more. From all of us here at Stonewater, we'd like to wish you a wonderful Christmas.
From now until April 2025, we’ll be sending all of our customers a census to fill out, to make sure we have all the up-to-date information about you and your household.
Manage your home 24 hours a day, 7 days a week with MyHome.
MyHome is available on the web or via the app.
The leading housing provider has been shortlisted for all six categories it entered for this year's awards.
Stonewater's Head of Equality, Diversion and Inclusion has joined the All-Party Parliamentary Group for Governance and Inclusive Leadership chaired by Dawn Butler MP.
Children at Grimes Dyke Primary School in Swarcliffe have been loving the new sandpit build in partnership with Jack Lunn Limited.
See what’s happening where you live, find job opportunities, shape our services, and connect with your neighbours – all in one place!
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