Skip to content

Quick links

    Close-up of plumber's hands in gloves using wrench on under-sink pipe

    Report a repair

    See how to report a repair to us, your responsibilities, and what to expect when we carry out your repair.

    Go to page
    Man with phone to his ear in one hand, looking at the credit card he is holding in the other hand

    Pay your rent

    Find out how to pay your rent, what your rent covers, and what financial support may be available if you are struggling.

    Go to page

See all information for customers

Worried about energy bills?

Our very own energy hub for customers contains advice on making your home more energy efficient and saving money on your bills.

Visit the energy hub
Close-up of energy metre, with person holding a mug blurred in the background

Hot topics

Young child riding bike, father is pushing behind

New social value report

Using the Housing Association’s Charitable Trust (HACT) Value Insight model, each year we calculate the social impact of the work we do. Find out how much social value we've created this year.

Read more

Log in to MyHome

Manage your home 24 hours a day, 7 days a week with MyHome.

  • Report a repair
  • Pay your rent
  • Contact us
  • Check your account statement
  • And more - new services added regularly! 

MyHome is available on the web or via the app.

Go to MyHome

Latest news

Nicholas Harris, Chief Executive

Autumn Budget 2023

Nicholas Harris, Chief Executive at Stonewater, responds to the latest budget statement.

Read more
Read all news

Customer hubb

See what’s happening where you live, find job opportunities, shape our services, and connect with your neighbours – all in one place!

Visit the hubb