Customer enquiries

The best way to contact us is through your MyHome customer account, 24 hours a day. This includes reporting repairs, making payments and more.

Other ways to contact us are:

  • Phone Stonewater on 01202 319 119 during our standard office hours.
  • Outside of our office hours, you can report emergency repairs (for issues which are likely to have a significant impact to you or your property) on 0151 357 7253
  • By using the email form below
  • To report incidents of anti-social behaviour, please click here.

We aim to reply to email form enquiries within two working days.

Please note:

If you are a home owner and you require information about rent, service charges, or property management please call our dedicated line on 01454 204035.

If you require information regarding; re-sales, buying further shares, lease extensions or buying a Stonewater Homes' property call our sales line on 02380 658858.

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