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Health and safety at home

Find out how you can stay safe at home and what Stonewater's responsibilities are to you as a customer.

Your safety is our top priority. Find out how you can keep your home and family safe and see Stonewater's responsibilities for looking after your home.

Use the links below to get the information you need. 

If you have health and safety concerns which are not covered by the below information, please contact buildingsafety@stonewater.org 

Stonewater’s Director of Building Safety and Compliance is Sarah Stevenson.

Clear Safety: Helping to keep your home safe and well looked after

We’re working with a specialist company, Clear Safety, to help make sure your home is safe, secure and in good condition.

Clear Safety supports us by carrying out independent checks on essential safety work – including fire, gas, electrical, water, asbestos and lift safety.

They may get in touch with you directly to arrange a visit. This could be to check completed work, carry out a safety inspection, or follow up on something we’re reviewing.

All Clear Safety staff carry ID and will be happy to show it. If you’re ever unsure about a contractor visiting your home, please contact us and we’ll confirm if the visit is genuine. You can find out more about what to expect when we need to access your home on this page.

Manage your home with MyHome

Report repairs, pay your rent, and much more with MyHome on the web or via the app. Available 24 hours a day, seven days a week.

Go to MyHome