Anti-social behaviour
Anti-social behaviour (ASB) can be a major cause of stress and anxiety. See how to report it to us.
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What are you looking for?
Domestic abuse
We offer refuges and Safe Spaces for survivors of domestic abuse. Our Resolutions team can also provide confidential support.
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Employment, training and volunteering opportunities
Our dedicated team can support you into work, training and volunteering.
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Health and safety at home
Find out how you can stay safe at home and what Stonewater's responsibilities are to you as a customer.
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Money matters
If you’re worried about money, talk to us. Find out how we can support you with your finances.
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Making a complaint
Find out how to make a complaint to us, and how we will work with you to resolve it.
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Staying safe from scams
Don't get caught out by tricksters. Learn how to spot the signs of a scam and keep your home and personal details safe.
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Reasonable adjustments
If you or someone in your household has a disability or long-term illness, you are entitled to reasonable adjustments under the Equality Act 2010.
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Manage your home with MyHome
Report repairs, pay your rent, and much more with MyHome on the web or via the app. Available 24 hours a day, seven days a week.
Go to MyHome
Mental health support
We know that living with mental health is something that impacts people daily and there might be times when you don’t know where to turn.
If you need urgent help for your mental health, you can visit NHS online or call 111.
Circles of Support
Through Circles of Support Stonewater customers can get tailored support to help with financial and emotional wellbeing.
Whether you’re facing emotional health challenges or feeling overwhelmed, Kaleidoscope Plus Group (KPG) offers 6 free one-to-one counselling sessions, tailored to you and your needs.
If you’d like to access this free support, you can self-refer or get in touch with us, and we’ll be happy to help you.
Kaleidoscope Plus Group (KPG)
Call: 0121 565 5605
Email: counselling@kaleidoscopeplus.org.uk
Visit: www.kaleidoscopeplus.org.uk
External support
If you need help right now or feel you are a risk to yourself or someone else, please call 999 immediately or go to A&E.
Alternatively, you can visit the NHS website to find out how to access a wide range of NHS mental health services and where to get urgent help.
You can also visit Hub of Hope to find mental health charities where you live.
Support is also available from the Samaritans who offer a free 24/7 phone line for anyone who needs it.
