Get involved

We believe the best way for us to improve our services is to work together with our customers.  We value what you have to say about us and we welcome your ideas on how we can improve our services.

Your opinion

Why get involved?

By getting involved and giving some of your time, no matter how little, you can make a real difference. You don’t need any special skills or qualifications and however you choose to get involved, you will be warmly welcomed.

How to get involved

It doesn't have to be time consuming or complicated to make a difference. Whether you just have a few minutes to complete a survey, or you want to become more involved, we have a range of options to suit you.

The Customer hubb

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The hubb is your community: find out what’s happening in your local area, give feedback about our services or chat to other customers.

Customer Scrutiny Panel

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Would you like to get involved and influence our services? Read more about how our Scrutiny Panel helps us improve.

Community Champions

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Community Champions are the eyes and ears of the community, helping us to improve local services.

Specialist online panels

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Fancy getting involved just in one specific area? Find out more here!