Welcome to your new Home

We want you to be happy in your new home and this web page has been created to provide you with all the information you need to know when you first become a Stonewater resident.

The short film below explains your rights and responsibilities as a Stonewater resident as well as our responsibilities to you as your Landlord.

Our 'Welcome to your new home' document supports the video above

Welcome to your new home


Useful links for residents:

How to contact us

If you need to contact us please visit our Contact Us page.

Our Customer Offer booklet

Our Customer Offer booklet summarises both your, and our, responsibilities

Repairs & Maintenance

Please familiarise yourself with our repairs and maintenance process

Get to know your Tenancy Services Officer

We have local Tenancy Service Officers who can help and advise you.

Our resident Reward scheme

As a Stonewater resident you will be enrolled into our Reward scheme.

A PDF of our Customer Offer booklet

A print ready copy of our Customer Offer booklet