Money matters

Find out how we can support you with your finances.

Worried about money?

If, like thousands of others across the country, your income has been affected recently, then we are standing by to help.

Whether you’ve been on furlough, been made redundant, have seen changes to your benefits, have had to cover some unexpected costs or would just like some more advice about what support you may be eligible for, then speak to us now.

Our Income Team offers free, impartial one-to-one sessions to talk about how we might be able to help you if you're struggling, and appointments can be organised for times that suit you. We can also put you in touch with one of our in-house experts or partner organisations for further support and advice.

We want you to know that whatever financial hardship you find yourself in, we will not judge and we are here to help. If you are struggling however, it’s important that you speak to us as soon as you can so we can do our best to help you.

If you would like to speak to someone about how we can help, then call us or email customers@stonewater.org

Further help and advice

We’re also working closely with our partner charity, the Longleigh Foundation, to offer individual hardship grants to those most in need. In response to the coronavirus, Longleigh has updated its criteria and application process for the Individual Grants programme, which you can read here.

If you’re claiming benefits, or think you’ll need to start, then take a look at our benefits page here.

Please take a look at the topics below for further advice.