Money matters

Find out how we can support you with your finances. For information on paying your rent, including our guide to rent and service charges, please click here.

Worried about money?

If, like thousands of others across the country, your income has been affected recently, then we are standing by to help.

Whether you’ve been on furlough, been made redundant, have seen changes to your benefits, have had to cover some unexpected costs or would just like some more advice about what support you may be eligible for, then speak to us now.

Our Income Team offers free, impartial one-to-one sessions to talk about how we might be able to help you if you're struggling, and appointments can be organised for times that suit you. We can also put you in touch with one of our in-house experts or partner organisations for further support and advice.

We want you to know that whatever financial hardship you find yourself in, we will not judge and we are here to help. If you are struggling however, it’s important that you speak to us as soon as you can so we can do our best to help you.

If you would like to speak to someone about how we can help, then call us or email customers@stonewater.org

Further help and advice

If you're worried about money, get in touch with us as soon as possible and we can help. There are lots of ways we can help you if you’re worried about paying your rent, or the costs of other things in your home such as groceries and your energy bills.

Stonewater customers have access to grants, discounts, training and help improving your digital skills as well as supporting your emotional, physical and financial health. You can find a full list of ways we can support you in our Help With Money guide.    

You can also take a look at the topics below for further advice.