Retirement living customers

With most legal Covid-19 restrictions now lifted as of Monday 19 July, we are still working to ensure you and your homes are as safe as possible.

We hope that the vaccine roll out and lifting of restrictions are starting to show some light at the end of the tunnel.

But as restrictions are removed, we also understand that many of you may well be feeling anxious and concerned and so we encourage you to speak to your Wellbeing & Community Connector or Scheme Coordinator about how we can continue to support you.

What this means for you

From Monday 19 July, the Government has lifted most legal Covid-19 restrictions. You can find full details of the changes here.

However, in order to minimise risk at a time when infection rates are increasing, we are taking a more cautious approach and to help keep you and our colleagues safe, we will ask you to continue to think ‘Hands, Face, Space, Fresh Air’.

Although the legal requirement to wear face coverings will be lifted, in order to safeguard you and our colleagues, we will continue to wear face masks in communal areas and keep a 2 metre distance where possible.

We will also meet outdoors where possible and let fresh air into enclosed spaces.

As we continue to take these steps we want to continue to work together to keep you as safe and well as possible. Our temporary service offer and Frequently Asked Questions (FAQs) below provide more details or for the latest information on our repairs service, please click here.