MyHome essential maintenance

MyHome will be temporarily unavailable from 11pm today (Wednesday 2 July) until 4am tomorrow (Thursday 3 July) while we carry out essential maintenance.

We’re sorry for any inconvenience this may cause.

To report an urgent repair, please call us on 01202 319119.

To make a payment, visit our paying rent page to see the different ways you can pay.

For everything else, please email customers@stonewater.org and we'll get back to you as soon as we can.

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Get support

We’re on hand to support you. Find information on health and safety, domestic abuse, making a complaint and more.

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What are you looking for?

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    Anti-social behaviour

    Anti-social behaviour (ASB) can be a major cause of stress and anxiety. See how to report it to us.

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    Domestic abuse

    We offer refuges and Safe Spaces for survivors of domestic abuse. Our Resolutions team can also provide confidential support.

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    Health and safety at home

    Find out how you can stay safe at home and what Stonewater's responsibilities are to you as a customer.

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    Money matters

    If you’re worried about money, talk to us. Find out how we can support you with your finances.

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    Making a complaint

    Find out how to make a complaint to us, and how we will work with you to resolve it.

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    Staying safe from scams

    Don't get caught out by tricksters. Learn how to spot the signs of a scam and keep your home and personal details safe.

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    Reasonable adjustments

    If you or someone in your household has a disability or long-term illness, you are entitled to reasonable adjustments under the Equality Act 2010.

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Manage your home with MyHome

Report repairs, pay your rent, and much more with MyHome on the web or via the app. Available 24 hours a day, seven days a week.

Go to MyHome