Coronavirus: information for customers
The news is currently full of reports about coronavirus and we know that it can be hard to keep track of the situation as it changes daily.
Our main priority is the health and wellbeing of our customers, colleagues, partners and communities. We've put together the following FAQs to provide you with as much information as possible. We'll be updating these whenever we have new information, so please check back regularly.
If you have any questions, or if you feel we have missed anything, please contact us. You can also keep up to date by following our social media channels.
We've also launched a new e-newsletter, to make sure you have the information you need, when you need it, to help you through this difficult time. Take a look here.
From everyone at Stonewater, we hope you and your families are well and stay safe.
If you’ve been confirmed as having coronavirus, have any of the symptoms or are self-isolating, please contact us on 01202 319 119 so that we don’t put you, our employees or contractors at risk.
A message from our colleagues to our customers
We know that this is an uncertain and worrying time but we're still here for our customers. Here's a message from us to you.
Latest update from our Chief Executive - 20 May 2020
You can read the latest update from Nicholas Harris, our Chief Executive, here.
Letter from Housing Minister, Chris Pincher - 18 May 2020
The Ministry of Housing, Communities & Local Government has sent a letter to all social housing residents in England, outlining advice and support that has been put in place by Government during the coronavirus crisis.
The letter, written by Housing Minister, Chris Pincher highlights areas around keeping you safe and supporting you. The full letter is available to view here. The letter also has some further links to some additional Government advice and support that is available to you.