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Protecting your family and belongings in a flood

There are steps you can take to keep your family and belongings safe in the event of a flood. Make sure to read the flood risk page to check your flood risk and see what to do if your home is flooded.

Making changes to the inside of your home

You may need our permission to make significant changes to the inside of your home. Learn more.

Making changes to the outside of your home

You may need our permission to make changes to the outside of your home. Find out more.

Making your home smarter

04 August 2025

We’re really excited to be introducing free smart sensor devices into a number of our homes across the country. Find out more.

Feedback form: Tell us your views

Listening to your views is really important to help us shape services and ensure we’re providing value for money.

My agreement with Stonewater

This page is designed to help you understand your rights and contract with Stonewater, whether you rent or own all or part of your home.

Find a home to buy

Owning your own home might be easier than you think.

Customers

Everything you need to know - from paying your rent, to booking repairs, to sharing feedback.