Flood prevention

The Environment Agency estimates that over 5.5 million properties in England and Wales are at risk of flooding. If your home is flooded it can be costly, not just in terms of money but also inconvenience.

As a responsible landlord, we've put together this advice and guidance to help you understand:

• Your flood risk level
• What would happen and what you should do if you were flooded
• Stonewater’s responsibilities
• What you can do to protect your family and possessions

What causes flooding?

Flooding has a number of causes and is broken down into four types. These are:

Coastal - this occurs when low lying coastal land is flooded by seawater from heavy storms and extreme weather conditions that cause a higher tide.

River - this is caused when rivers overflow due to high rainfall and spill onto the flood plain.

Surface water - this is also known as flash flooding. It is usually unexpected and caused by sudden heavy rainfall or melting snow where water that has fallen onto a hard surface cannot roll away or find a drain. It also happens when water falls onto a vegetated or soft surface that is already saturated so it can’t soak up any more water.

Groundwater - this is caused by prolonged periods of rainfall when underground water levels rise above their normal levels and reach the surface.

What is my flood risk level?

What can I do to protect my family and belongings?

What can I expect from Stonewater?

What should I do if my property is flooded?

How do find the details for my Local Lead Flood Authority (LLFA)?

Other useful contacts