Report a repair
See how to report a repair to us, your responsibilities, and what to expect when we carry out your repair.
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Quick links
Paying your rent
Find out how to pay your rent, what it covers, and what support may be available if you are struggling.
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Grounds maintenance
Find out when our grounds maintenance contractors aim to visit your area. This tool is also available through MyHome.
See the schedule
Celebrating 10 years
Over the last ten years, we've grown to become one of the UK’s leading social housing providers. Learn more about our history and impact.
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Hot topics
On the Air podcast: New episode out now!
Listen to our conversation on social housing stigma in the UK, where we highlight the research and realities with the help of special guests.
Rent and service charge review
We’re sending you a letter about our annual rent and service charge review. Check out our guide for more information and see how to get support if you need it.
Leasehold and Freehold Reform Act and Commonhold White Paper
We’re waiting for detail on what these legislations and proposals mean for you. This means we’re unable to answer your queries at the moment.
Log in to MyHome
Manage your home 24 hours a day, 7 days a week with MyHome.
- Report a repair
- Pay your rent
- Contact us
- Check your account statement
- See your grounds maintenance schedule
MyHome is available on the web or via the app.
Latest news
First of 40 affordable homes delivered in Oxfordshire
The development in Aston will include sustainable features designed to reduce carbon emissions and keep customers' energy bills low.
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Customers benefit from greater protections
Stonewater has updated all new and existing tenancies to fully assured tenancies ahead of anticipated changes in housing legislation.
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Hereford customers thrilled with life-saving defibrillator installation
Residents at Burton Gardens, a retirement living scheme in Herefordshire have been sharing their delight over the installation of a life-saving defibrillator.
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Customer hubb
See what’s happening where you live, find job opportunities, shape our services, and connect with your neighbours – all in one place!
Visit the hubb