Your feedback is important

We’re committed to providing the best quality services we can through continual improvement based on resident feedback.

If you have a compliment, comment or complaint please contact us to let us know a soon as possible. If it’s regarding a complaint we’ll work with you to sort out any concerns you may have and, although we can’t always meet expectations, we’ll do our best to find a solution.

We will use all the feedback we receive to shape the services we offer and provide value for money.

Our leaflet (last updated 21/02/17) provides more detail about compliments, comments and complaints

To send us your feedback:

  • Call 01202 319119– the quickest way to send us feedback.

  • Or, if you are unable to call us, you can complete our email Feedback form.

Note:To send us feedback regarding anti-social behaviour please go to our ASB page.