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Tenancy fraud

Find out more about the different types of tenancy fraud and how to report it if you notice something before we do.

What is tenancy fraud?

Tenancy fraud happens when someone lives in a property without a right to do so. It’s illegal and stops homes being available to people who need them.

Types of tenancy fraud

Unlawful subletting

When a tenant rents out all, or part, of their home to someone else without our permission.

Not reporting a change in circumstances

For example, a person living on their own has a partner or family member move in and still claims single person council tax discount.

Providing false information

A person applies for housing and gives false information in their application.

Unlawful succession

When someone who is not entitled to the property takes over the tenancy.

Selling the keys

When a tenant moves out and sells their key to someone else. Anyone involved could face criminal charges.

Leaving a home empty

When a tenant stops living in their home, and doesn’t tell us or the local council, but they keep claiming benefits.

Keeping a home when they own another property

When a tenant keeps a social housing home while owning another property in the UK.

Fraudulent Right to Buy application

Providing false information to buy their home.

If the person living in the house is not the tenant, they could be committing tenancy fraud.

How to report tenancy fraud when you suspect it

You may spot something before we do, so, if you suspect it, report it. Tenancy fraud is a criminal offence and something we take seriously.

You do not need to provide your information; you can report any suspected fraud anonymously.

If you do suspect tenancy fraud, please let us know by filling in the below form or by calling us on 01202 319119.

Tackling tenancy fraud

We’ll investigate any suspected fraud reports, and if we find tenancy fraud, we’ll take legal action to regain our homes.

We work with local partners and agencies and have agreements to share information and check data to make sure the right people are living in our homes.

Because of data protection we’re not always able to update you when you’ve made a report. But this doesn’t mean we’re not working on it.

Committing tenancy fraud

If you commit tenancy fraud you could:

  • Lose your home and your right to social housing
  • Be fined or sent to prison
  • Pay court costs
  • Pay back any profit you made from the fraud

Reporting tenancy fraud

Please fill out this form to report any suspected tenancy fraud. Your report will help us investigate and take appropriate action.

Due to data protection, we cannot necessarily provide you with updates. If you share your contact information with us, it would be so that we can contact you to ask you any further questions that may help with our enquiries.
Please provide the full address or location details
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