Money matters
If you're struggling with debt, benefits, or other money matters, we're standing by to help. We can refer to you to specialist organisations like the Longleigh Foundation.
We are anticipating our out of hours emergency service to be very busy this weekend.
If you need to report a repair to us, including a problem with your gas heating system, we encourage you to use MyHome or get in touch through our email form.
If you need to call us about an immediate risk to you and your home, please call 01202 319119 and press 1 to speak to our emergency helpline.
Thank you for your patience.
Discover simple changes you can make in your day-to-day life to minimise your impact on the environment and save money.
We've set up a dedicated Energy Hub to help you get the most out of your energy supply and save some money.
Find information and links on heating your home, saving money on energy bills and more.
Water scarcity is a real issue across the UK, and water efficiency is a big part of the solution.
Being a bit more careful with your water use can help lower your bills and carbon footprint. Using less water also keeps more in our ecosystems and helps to keep wetland habitats topped up for wildlife such as otters and fish.
Here are some tips for saving water:
Waterwise's website is full of tips to help you use water more efficiently in all parts of the home, from the kitchen to the garden.
Learn moreRecycling and reusing are key to minimising how much waste we produce at home.
Items such as clothing can be mended rather than being thrown away. The same applies to any old furniture that might need freshening up and is a great way to get creative!
There are lots of social media sites like Freegle where people give away unwanted items for free to save them going into landfill.
When reusing isn’t an option, recycling is the next best thing. There are lots of local recycling initiatives and supermarkets are now taking harder-to-recycle items such as crisp packets.
You can check what items to recycle, and where, using the Recycle Now website.
Each year in the UK, we throw away 6.6 million tonnes of household food. Reducing how much food you throw away will save you money and make a big difference to your carbon footprint.
Plastic waste often ends up in landfill and poses a threat to wildlife. Plastic packaging is often unavoidable, but there are things we can do to cut down on unnecessary plastic.
See simple steps we can all take to make our journeys more sustainable.
You'll also find information on Android and Apple apps that can help you travel more sustainably.
As part of their planning consent, we are required to publish sustainable travel plans for some our developments. Here you'll also find these documents.
There are ways you can act against climate change in your own garden or local greenspace.
Want to build a bat box or a hedgehog home? The Wildlife Trusts' website has lots of guidance to help you get started.
Read more