Our policies

These policies apply to customers whose homes are owned and managed by Stonewater.

1 - 12 of 34 results

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Access to housing policy

29 October 2026

Read our access to housing policy

Service Charges Setting and Review Policy

29 October 2026

Read our Service Charges Setting and Review Policy

Complaints, Compliments and Comments Policy

21 October 2026

Read our Complaints, Compliments and Comments Policy

Mutual Exchange Policy

08 October 2026

Read our Mutual Exchange Policy

Compensation Policy

25 September 2026

Read our Compensation Policy

Damp, Mould and Condensation Policy

25 September 2026

Read our Damp, Mould and Condensation Policy

Asbestos management policy

15 September 2026

Read our asbestos management policy

Fire Safety Policy

15 September 2026

Read our Fire Safety Policy

Gas Safety Policy

15 September 2026

Read our Gas Safety Policy

Lifting Equipment Management Policy

15 September 2026

Read our Lifting Equipment Management Policy

Water Safety Management Policy

15 September 2026

Read our Water Safety Management Policy

Electrical Safety Policy

15 September 2026

Read our Electrical Safety Policy

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Our policies

Access to housing policy

Service Charges Setting and Review Policy

Complaints, Compliments and Comments Policy

Mutual Exchange Policy

Compensation Policy

Damp, Mould and Condensation Policy

Asbestos management policy

Fire Safety Policy

Gas Safety Policy

Lifting Equipment Management Policy

Water Safety Management Policy

Electrical Safety Policy

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