MyHome essential maintenance

MyHome will be temporarily unavailable from 11pm today (Wednesday 2 July) until 4am tomorrow (Thursday 3 July) while we carry out essential maintenance.

We’re sorry for any inconvenience this may cause.

To report an urgent repair, please call us on 01202 319119.

To make a payment, visit our paying rent page to see the different ways you can pay.

For everything else, please email customers@stonewater.org and we'll get back to you as soon as we can.

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What we do

See our Strategic Plan, underpinned by our Vision and Mission. You will also find our policies for customers.

Everything we do is driven by our Vision for everyone to have the opportunity to have a place that they can call home.

Our Mission is to offer good quality homes and services for people whose needs are not met by the open market.

As a housing association with a strong social purpose, we are committed to addressing the challenges of the current economic situation, affecting both our customers and our sector. We are also committed to providing homes that are energy efficient and are working towards Government targets for carbon neutrality.

Find out more about how we work.

See how we work

    Our Strategic Plan

    Our Strategic Plan for 2022-2030 outlines our three strategic objectives to help us achieve our Vision.

    Learn more

    Our policies

    Read our policies for customers, colleagues and contractors.

    See our policies

    Our performance

    We monitor our performance across all areas of our business to ensure we are delivering quality homes and services.

    Learn more

The history of Stonewater

Stonewater may have been formed in 2015, but our history actually dates back to the 1960s. Learn how we were formed.

Learn more