Customer hubb

View what’s happening right now in our Customer hubb (help us be better) forum. Build a community and start a conversation on the things that matter to you in your region. A great way to make friends, share information (maybe even a recipe or two) and discuss things that matter to you!

Customer hubb (help us be better)

Whatever the topic the Customer hubb is here for you: our customers. View 'hot topics', ask questions or start a new discussion to give help to others.

There is also a monthly prize draw* (terms and conditions apply - see below) where you could win High Street vouchers to spend in store or online! What have you got to lose?

Please note our Customer hubb is not an avenue for complaints. Complaints should be reported using the Compliments, Comments and Complaints page where they will be managed in accordance with our service standards.

Click on the postcode look up box below, which will identify the region you live in.

Once you are in the Customer hubb, don't forget to sign up to join in the conversation.

Visit the Customer hubb: click on your region to find out more.

*Customer hubb monthly prize draw terms and conditions:

  • The prize draw may be varied and withdrawn at any time.
  • Offer open to Stonewater customers only.
  • Only one entry to the prize draw per person.
  • For specific monthly prize draw terms and conditions please refer to the Customer hubb.
  • Stonewater may use your data to inform you about the services Stonewater provides, or for anything which may affect your tenancy. Your data will not be passed on or shared with third parties for marketing purposes.

If you don’t know which region you belong to, supply us your post code:

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