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From business excellence, industry-leading customer service to campaigns which change lives for the better, Stonewater is at the forefront of the issues that affect our sector.

We maintain a number of industry-recognised accreditations and certifications, which independently assure the quality of our services. This includes when we are shortlisted and win awards that highlight our excellence and professionalism in the housing sector.

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Latest awards


Lens Awards - Silver and Highly Commended

Two videos created for our colleagues have been recognised as setting the standard for excellence in visual communications at the national Lens Awards organised by Communicate magazine.



Previous awards

  • PRCA UK Employee Engagement Award

    We were delighted to win this award for our all-company “Great Big Get Together 2022” and its role in accelerating our internal People Strategy.

  • Inside Housing’s Housing Heroes – Team of the Year

    Stonewater's all-female Treasury team took the title for its pivotal role in, among other things, bringing Greenoak Housing Association into the Stonewater Group.

  • Unlock Net Zero – Engagement Campaign of the Year

    We were thrilled to win this award for our multi-channel customer energy campaign.
  • Internal Communications and Engagement Awards

    We were double winners in this for Best Use of Storytelling and Best Internal Communications campaign.

  • PRCA DARE Awards – Charity/Not-for-Profit Award

    With our PR agency, See Media, we won for our George Blunden Public Art Prize.

  • Housing Digital Innovation Awards – Best Asset Management Innovation

    We won for our successful integration of two industry-leading software programs, which led to better customer service.

  • Building Excellence Awards

    In collaboration with Living Space and BM3 Architects, we were named regional winner in the category of Best Large Social Housing Development.

  • PRide Not for profit silver award

    Alongside our PR agency, See Media, we were awarded silver in the Not-for-profit Campaign category for the George Blunden Public Art Prize.

  • Insider Property Awards South West - Sustainable project of the year

    Our scheme at Mendip View in Somerset has scooped the Silver award for Sustainable Project of the Year.
  • PRCA Public Sector Campaign of the Year

    We won this award for our national campaign to decarbonise the UK’s existing housing stock with Cavendish Advocacy (our public affairs consultancy) and the Institute of Public Policy Research (IPPR).

  • CIPR Midlands Pride Awards

    We were delighted to win the not-for-profit campaign of the year for our tackling veteran homelessness campaign.

  • Housing Digital: Top Sustainable Housing Providers

    We were placed in the top three in this award, which celebrates the 30 housing providers that are leading the way in sustainability.

  • Housing Digital: Top; 20 digital housing providers

    This is a list celebrating those providers who, through thoughtful engagement with technology, responded to the challenges of the pandemic and continue to meet the needs of their tenants.

  • Corporate Content Awards – Best Use of Video (Bronze): Hidden Homelessness

  • Corporate Content Awards - Best Content Targeted to the CSR Community (Bronze): Hidden Homelessness

  • Employee Benefits Awards (Central & North) - Best Benefits Communications (small employer) Award: MyOwnHome

  • PRCA DARE Awards - Charity Not-for-profit Award: On the Air podcast

  • Institute of Internal Comms Awards - Best Not-For-Profit (Central and North): MyOwnHome (‘Mission Impossible’)

  • Homeless Link Excellence Awards - Innovation in Housing: Domestic abuse
  • Institute of Internal Comms Central & North Awards - Employee event of the year – Communications Team – Award of Excellence: Company Day

  • Institute of Internal Comms Central & North Awards – We Matter at Work – Award of Excellence: Tom Morris

  • EAC National Housing for Older People Awards: Old Mill Court – Bronze Award

  • Women in Housing Awards - Tenant/Customer Focus Category: Sue Shirt

  • Women in Housing Awards - Improving the lives of women or communities: South Asian Women’s Refuge

  • 24Housing – 40 over 40: Nikki Whitehouse

  • UKCCF National Contact Centre Awards - Going the extra mile: Jon Jones

  • Institute of Internal Communications Central and North Region Awards – Best Campaign: The Grid – Award of Excellence

  • Institute of Internal Communications Central and North Region Awards – Employee Event of the Year: The Grid – Merit
  • Foyer Federation Awards – Unsung Hero: Alan Sharp

  • 24housing Awards – Innovation of the Year: Longleigh Foundation

  • Foyer Federation Awards – Inspiration Award: Kyle Jenkins

  • South West Energy Efficiency & Retrofit Awards - Regional Small Scale Project of the Year Award - South West: Dodgson Close
  • Chartered Institute of Housing Annual Midlands Awards -  Customer of the year: Josie McCree-Falconer


Cyber Essentials and Cyber Essentials Plus

Stonewater has achieved accreditation to the Cyber Essentials Scheme. This is a Government-backed, industry-supported scheme that guides businesses in protecting against cyber threats.

These certifications demonstrate our commitment to keeping data safe, including that of our customers and colleagues.

Sustainable Homes Index for Tomorrow (SHIFT) 

We are very proud to have achieved a ‘Gold’ accreditation in its recent Sustainable Homes Index for Tomorrow (SHIFT) assessment. The sustainability standard reviews housing providers on 21 environmental areas including carbon emissions, energy use and biodiversity to provide a comprehensive overview of each organisation’s carbon footprint.

This year, Stonewater scored higher than the 57 per cent required for a ‘Gold’ rating, moving the organisation up to 3rd place out of the 40 most recent SHIFT assessments.

Investing in Ethnicity Maturity Matrix

Stonewater has been awarded 'Exemplary Employer' status, after completing the Investing in Ethnicity Maturity Matrix.

This work was led by our colleague networking group, 2GeTher. We are proud to have exceeded our 'Outstanding Employer' status from the previous year.

Workplace Wellbeing Charter

Stonewater has received full accreditation from the Workplace Wellbeing Charter, endorsed by Public Health England and shortlisted by CIPD for Best Health & Wellbeing initiative 2021.

The Charter is segmented into eight topic areas, ranging from leadership and absence management to physical activity and healthy eating. We were awarded the highest level of ‘excellence’ in two factors, achievement in five and commitment in one, and will continue to work towards achieving ‘excellence’ in all levels moving forward. 

Best Companies 2024 - One-Star Workplace 

Stonewater has been recognised as a Best Companies one-star workplace, reflecting ‘very good’ levels of engagement.

Best Companies accreditation is awarded to the best employers across the UK based on the views of colleagues across a range of areas, including things like learning and development, workplace culture and leadership.

The data from the employee engagement survey each year is used by Stonewater to ensure that they are on the right track as an employer, check how colleagues are feeling, and drive improvements to make Stonewater an even better place to work.


Best Companies - Top 10 best associations to work for 2021

Stonewater has been named as one of this year’s Top 10 best housing associations to work for, coming in at number 6.

The prestigious list recognises the best housing association employers across the UK based on the views of colleagues, who are asked to review the organisation’s training and progression options, workplace traits and an honest review of its management team.

Best Companies - Top 100 companies to work for 2022

Stonewater has been named as one of the top 100 best large companies to work for, as well as being among the top 100 in the Southeast, Southwest, East and West Midlands.

Domestic Abuse Housing Alliance (DAHA) accreditation members

DAHA's mission is to improve the housing sector’s response to domestic abuse through the introduction and adoption of an established set of standards and an accreditation process.

​​​​​​​​​​​​​​We are working towards DAHA Accreditation, the UK benchmark for how housing providers should respond to domestic abuse in the UK.

Learning & Performance Institute (LPI) Accredited Learning Department

LPI accreditation follows an independent, rigorous assessment process which examines all aspects of an organisation’s learning services.

The LPI is the leading authority on workplace learning and development. Its accreditation scheme is the globally recognised quality mark for providers of learning products and services.