How will you be keeping in touch with me?

You will continue to receive a call to check in on you and your situation at pre-agreed intervals between Monday-Friday. This call will be made via one of the following methods:

  • Landline or mobile call
  • Email/text/WhatsApp
  • Through your warden call system

It is important that you please respond to these calls whenever you are able to.  If we cannot make contact with you, we will seek to contact your next of kin or relevant care provider/other agency involved in your care to be reassured of your welfare.

As we are all starting to go out and about more, it’s important that you let us know if you are going to be out when we are due to call.

We use this contact with you as a chance to update you on any key changes to services and it is also your opportunity to tell us about how you are getting on.

In the event of your area being recognised as a Covid-19 'hotspot' with a higher number of variant cases, we will use this contact with you to review your support networks and ensure you have access to all the support you may need during the period.