Social distancing - are you doing it?

We know that many of our customers are already actively following the government’s guidelines around social distancing during the coronavirus outbreak and we wanted to take the opportunity to thank you for keeping your friends and neighbours safe and well.

Following a number of calls from worried customers informing us that they are seeing people breaking social distancing rules and as a responsible landlord, we must reinforce the message and urge all our customers to follow the government’s rules on social distancing.

What can we all do?

The single most important action we can all take in fighting coronavirus is to follow the official guidance on social distancing. While the coronavirus is still spreading, it’s best to take a 'better safe than sorry' approach.

This means:

  • Don’t have friends and extended family over, and don’t go to their homes
  • If you live within one of our supported or retirement living schemes your home may have a balcony and communal areas such as a kitchen, lounge or laundry - so please be mindful of the social distancing guidelines in these areas
  • If you see any of our colleagues or maintenance partners working in a communal area, even in the garden, we ask that you remain in your home until they have finished their work so as to maintain adequate social distancing
  • If you go out, make sure you are at least 6 feet (2 meters) away from other people - keep yourself and others safe
  • If you’re caring for someone who is sick, take all recommended precautions. It’s important to keep that person away from others

We remind all of our customers of the guidance that you need to abide by, particularly considering those who are vulnerable around you. We all need to do our bit to ensure we follow the social distancing guidance. Remember, we are all in this together.

You can still be social!

The official phrase is 'social distancing', but it can help to think of it as 'physical distancing' instead. We can still be social, just in different ways.

Take advantage of social media and video apps to support each other, laugh together, and take care of each other until the virus is under control. Have a look at our wellbeing guide for more ways to stay connected with friends and family.

Remember, we’re still here to support you whilst working hard to maintain essential services.