Stonewater is a leading social housing provider

Quick links

Close-up of plumber's hands in gloves using wrench on under-sink pipe

Report a repair

See how to report a repair to us, your responsibilities, and what to expect when we carry out your repair.

Go to page

Man with phone to his ear in one hand, looking at the credit card he is holding in the other hand

Pay your rent

Find out how to pay your rent, what your rent covers, and what financial support may be available if you are struggling.

Go to page

Close-up of a tradesperson in a blue hard hat replacing the battery in a ceiling fire alarm

Health and safety

Keep your home and family safe and see our responsibilities for looking after your home.

Go to page

See all information for customers

Rent review 2024

Read our guide to understand what our annual rent and service charge review means for you. Find out how you can get support if you need it.

Woman in kitchen smiling and reading book

Hot topics

Our environmental commitment

Since our first environmental strategy launched in 2019, we have achieved improvements in performance and received recognition across the sector. Learn about our targets and ambitions.

Learn more

Blunden Prize 2024 now open

We’re calling for artists from all disciplines to put forward their ideas for an art installation at our Elm Fields Farm scheme in Coventry. Read our brochure to find out how to enter.

Learn more

On the Air podcast: Episode 10 out now!

In this latest episode we're discussing the incoming changes to regulation and the shift within consumer standards for brilliant customer engagement and communication.

Listen now