Carol's story

Carol has been a member of our scrutiny panel since the very beginning of Stonewater. When Carol retired, she wanted to use life experience and work related skills in an area that she felt strongly about.

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Carol's story.....

“My experience of social housing has been good, but I am aware that this isn't always the case for some residents, and I felt I had the time now to get involved and look at how improvements could be made.

Before I joined the panel, I needed to know that the group had teeth and would be taken seriously. Following all the reviews we have carried out, I know that it does have teeth as we get written confirmation that our recommendations will be implemented.

I would encourage anyone to get involved. Talk to the customer engagement team or even a panel member who will explain honestly and clearly what is involved. When I found out my application had been accepted I was delighted!”

Find out how you can become a member of the panel by completing our 'Expression of interest form'?