Reward Silver

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Benefits

How to qualify for this level of service

Triggers to move between levels

We will offer Reward Silver to customers who manage their tenancy to the requirements set out in the tenancy agreement.

  • All services currently offered will be maintained (such as the inclusion in kitchen and bathroom replacement programme with some choice of materials)

PLUS:

  • Entry into prize draws for 2 x digital tablets (approx £50 value) every two months.
  • Silver ‘goodbye’ of £50 per year for every consecutive year of receiving Reward Silver, up to a maximum of five years. Payable when terminating a tenancy (not
    on mutual exchange), when property is handed back in an approved condition.

To qualify for this level of service,
you need to have:

  • Three months without a debt
    on main rent account, or court
    costs.
  • And, no proven incident of
    anti-social behaviour within
    the previous three months.

Trigger to move up to
Reward Gold:

  • 12 months with no debt on main rent account, and no court costs.
  • And, no proven incident of anti-social behaviour within previous 12 months.

AND:

  • Registered for a MyHome Online account and actively using the account as
    requested.

OR:

Trigger to move down toReward Bronze:

  • A debt on main rent account, or court costs.
  • Or, an incident of proven anti-social behaviour.