Reward Silver

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Benefits:

We will offer Reward Silver to customers who manage their tenancy to the requirements set out in the tenancy agreement.

  • All services currently offered will be maintained (such as the inclusion in kitchen and bathroom replacement programme with some choice of materials)

PLUS:

  • Entry into prize draws for 2 x digital tablets (approx £50 value) every two months.
  • Silver ‘goodbye’ of £50 per year for every consecutive year of receiving Reward Silver, up to a maximum of five years. Payable when terminating a tenancy (not on mutual exchange), when property is handed back in an approved condition.

How to qualify for this level of service:

To qualify for this level of service, you need to have:

  • Three months without a debt on main rent account, or court costs.
  • And, no proven incident of anti-social behaviour within the previous three months

Triggers to move between levels:

Trigger to move up to Reward Gold:

  • 12 months with no debt on main rent account, and no court costs.
  • And, no proven incident of anti-social behaviour within previous 12 months.

AND:

  • Registered for a MyHome Online account and actively using the account as requested.

OR:

Trigger to move down to Reward Bronze:

  • A debt on main rent account, or court costs.
  • Or, an incident of proven anti-social behaviour.