Our Privacy Notices

Your contact with us generates some personal information which is subject to data protection legislation. The privacy and security of this information is extremely important to us.

Our latest privacy notices explain how we process your personal information and any personal details you send to us, to make sure you stay informed and feel confident in providing us withyour information.

We will never sell your personal data and will only share it with organisations we work with when it’s appropriate and when doing so, the privacy and security of your data is assured.

Terms of use: This sets out our terms of use for www.stonewater.org, which includes our customer self-service portal, MyHome.

Housing Privacy Notice: This document is intended for both our current customers and those applying for a Stonewater home. It explains who we are, what information we will collect, how we will use it, how we will keep it safe and who we share it with.

CORE Privacy Notice: This leaflet explains our obligation to share your housing data with government departments and agencies.

The Customer Hubb Privacy Notice: This notice outlines the personal information we ask you to provide when you register to access and contribute to our Customer Hubb (our digital resident forum)

Privacy Notice: This document refers to our Stonewater UK website and how we; manage any personal details you send us digitally. It also includes information about Cookies and how we protect your privacy.

Board & Committee Privacy Notice: This statement sets out how Stonewater collects, uses and protects any information that you give when you apply to us to become a board or committee member.

Reward prize draw Privacy Notice: As part of Reward, our customer incentive scheme, we want to say thank you to those customers who manage their tenancies well and this Privacy Notice captures what we do with the information we collect when you enter the Reward prize draw.

eRecruitment Privacy Notice: This notice explains how your information will be collected and used plus, who it would be shared with as a part of the recruitment process.