Lift maintenance contractors

Stonewater has completed a tender process for our lift maintenance contracts across all of our regions. This covers all lifts in blocks of flats (passenger lifts) and lifting equipment within homes, including stair-lifts, through-floor lifts and hoists (domestic lifting equipment)

The contracts have been awarded to:

  • Concept Elevators (West and East and North)
  • Temple Lifts (South)

Both contracts cover all tenure types, including retirement living schemes, supported housing, and Stonewater Homes.

Lift servicing costs are included in individual scheme costs and most repairs are also included, however there may be some exceptions relating to major component failure or vandalism.

Lift breakdowns should always be reported to our Customer Contact Team