Are you winter ready?

Our annual 'winter ready' campaign aims to support our residents through the coming months with useful hints and tips to help you stay safe, well and warm.

From October 2017 until mid February 2018 we'll be posting various messages on Twitter & Facebook.

These include:


  • Time to test your central heating! Simply turn your system on for 15 minutes and check that the radiators are getting hot.
  • Bleed radiators of air if you find they are not getting hot at the top. Use a radiator key* to open the small valve at the top and to the side of the radiator. Turn it slightly until water drains out remembering to tighten it back up quickly once all the air has escaped!
    *If lost, replacement radiator keys can be purchased at a minimal cost from your local DIY store.
  • You should be testing your smoke / carbon monoxide detectors regularly.Remember; if you have battery operated alarms make sure that you have spare batteries for replacements just in case. If you suspect mains operated detectors are faulty call us on 01202 319119
  • If you have electric storage heaters don’t forget to turn up the ‘input’ charge to make sure you have sufficient stored heat for the colder nights.
  • If you're eligible it's time to get your free flu jab. To see if you qualify visit:
  • For winter health tips from the NHS visit:
  • Keep your children safe at Halloween - visit:



  • It's important to keep warm in winter: To help to prevent colds, flu and other health problems, national guidelines advise you heat your home to at least 18°C (65°F) and, if you can, you might prefer your living room to be slightly warmer.
  • Take extra care when travelling in bad weather - check trains and buses are running before you set out and for winter driving advice visit:
    Avoid the risk of fire - be mindful when putting up decorations and don't overload sockets or extension leads with mulitple light and appliances.
  • Visit our designated webpage to see our office opening hours over the festive period:
  • If you’ve been prescribed antibiotics or other medication, don’t forget to pick up your prescription before the Christmas holidays start. Many GPs and pharmacies will close over the holidays
  • If you need medical help over the holiday period when your GP surgery or pharmacy is closed, call NHS 111 or visit
  • Don’t fall foul of a nasty food bug this Christmas – defrost and cook your turkey thoroughly.
  • With 2 million people over 75 living alone* please take a minute to check on your neighbours during the holidays. It will brighten their day and could even save a life. If you're worried about a relative or an elderly neighbour, contact your local council or ring the Age UK helpline on 0800 00 99 66. *Source: Age UK August 2016